FAQ

Have questions? We can help.

We know that navigating the legal process after a serious injury can feel overwhelming, and you likely have many questions about what to expect. Here’s a list of clear, straightforward answers to some of the most common questions we receive.

What types of cases does The Wiley Firm handle?

We specialize in personal injury cases, including car, truck, and motorcycle accidents, workplace injuries, wrongful death claims, and premises liability (slip-and-fall) cases. Our focus is on serious, life-altering injuries caused by someone else’s negligence.

At The Wiley Firm, you’ll work directly with founder Zach Wiley from start to finish. We intentionally limit our caseload so that Zach can provide each client with personalized attention, ensuring that your case receives the care it deserves. We don’t pass clients off to overworked case managers or junior attorneys.

While many large firms focus on high-volume advertising and quick settlements, we prioritize quality over quantity. At The Wiley Firm, we take a hands-on approach to every case, ensuring personalized service and careful attention to detail. We don’t rely on billboards or bus bench ads; our clients come to us based on referrals, reputation, and results.

We work on a contingency fee basis, meaning you don’t pay anything unless we win your case. Our fees are fair and transparent, capped at 33%, which is often lower than what larger firms charge. There are no upfront costs, and we cover all the expenses related to your case until we secure a settlement or verdict.

During your free initial consultation, Zach Wiley will take the time to understand your situation, explain your legal rights, and discuss your options. This consultation is an opportunity for you to ask any questions you have, and it helps us determine how we can best assist you. Our goal is to help you feel informed and confident in your next steps.

Yes. In many personal injury cases, certain injuries, like whiplash or soft tissue injuries, may not be immediately noticeable. It’s important to consult with a lawyer as soon as you notice any symptoms. At The Wiley Firm, we can help you understand whether you have a case, even if your injuries were diagnosed after the accident.

In Tennessee, the statute of limitations for most personal injury claims is one year from the date of the injury. It’s important to act quickly, as waiting too long can prevent you from pursuing legal action. If you’re unsure about deadlines, we encourage you to contact us for guidance as soon as possible.

While most personal injury cases settle out of court, we prepare every case as if it will go to trial. If the insurance company doesn’t offer a fair settlement, we’re fully prepared to take your case to trial. Zach Wiley has extensive courtroom experience, and you can feel confident knowing that we’ll fight for the best possible outcome, whether in settlement negotiations or in front of a judge and jury.

Compensation in personal injury cases can cover a wide range of damages, including medical expenses (past and future), lost wages, pain and suffering, and loss of enjoyment of life. If your injury has caused long-term or permanent disability, we also seek compensation for ongoing care and reduced earning capacity.

Yes. Pain and suffering are considered non-economic damages, and they can be included in your compensation. This category accounts for the physical pain, emotional distress, and loss of quality of life caused by your injury. We’ll work with medical professionals and other experts to calculate the full impact of your injury.

Tennessee follows a “modified comparative negligence” rule. This means you can still recover compensation as long as you’re less than 50% at fault for the accident. However, your compensation will be reduced by your percentage of fault. We’ll evaluate the details of your case and make sure you’re not unfairly blamed for an accident that wasn’t primarily your fault.

Wrongful death cases are some of the most emotionally challenging for families. We provide compassionate support while fighting for justice on your behalf. Wrongful death compensation can cover funeral expenses, medical bills, lost income, and emotional damages such as the loss of companionship. We handle these cases with the utmost care and attention.

Yes, workplace injuries often fall under workers’ compensation, but in some cases, you may also have grounds for a personal injury claim. For example, if a third party was responsible for your injury (such as a subcontractor), we may pursue additional compensation beyond workers’ compensation benefits. We’ll review your case and determine the best course of action.

Insurance companies often aim to minimize payouts, offering lowball settlements that don’t fully account for your losses. At The Wiley Firm, we handle all negotiations with the insurance company on your behalf, ensuring that you receive fair compensation for your medical bills, lost wages, and pain and suffering. We know their tactics, and we fight back to get you what you deserve.

The timeline for resolving a personal injury case varies depending on the complexity of the case and whether it goes to trial. Some cases settle within a few months, while others may take longer, especially if they require litigation. We prioritize clear communication and keep you updated at every step, so you’ll always know where your case stands.

It’s important to contact a lawyer as soon as possible after your accident. The sooner you involve a legal expert, the better your chances of preserving crucial evidence, meeting legal deadlines, and building a strong case. At The Wiley Firm, we offer a free consultation to help you understand your rights and get started immediately.

For your initial consultation, it’s helpful to bring any documents related to your case, such as police reports, medical records, photos of the accident or injuries, and any correspondence with insurance companies. These materials help us better understand your case and offer a more accurate assessment during the consultation.

If you’ve received an offer from an insurance company, it’s important to review it with a lawyer before accepting it. Often, initial offers are far below what your case is actually worth. We’ll evaluate the offer to make sure it fully covers your medical expenses, lost wages, and other damages. If it’s insufficient, we’ll negotiate on your behalf to secure a fairer settlement.

Yes, if you’ve been injured due to unsafe conditions on someone else’s property, you may be able to file a premises liability claim. This could include accidents, inadequate security, or dangerous conditions that the property owner failed to address. We’ll review your case and determine if you have grounds for legal action.

Many people face financial strain after an injury, especially when medical bills pile up. In some cases, medical providers may agree to defer payment until your case is resolved. Additionally, we can work with you to explore other options for covering medical costs while your claim is ongoing. At The Wiley Firm, we’ll make sure that your financial concerns are addressed as we pursue compensation for your injury.

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Contact The Wiley Firm today for a free consultation. Whether you’re dealing with a personal injury or seeking justice for a loved one, we’re here to help you find the closure and compensation you deserve.

Our Areas of Practice

With extensive experience in personal injury law, The Wiley Firm expertly handles complex cases, bringing top-level skill and knowledge to every client we represent.

Car, Truck, and Motorcycle Accidents

With extensive experience in personal injury law, The Wiley Firm brings top-level skill and knowledge to every client we represent.

Workplace Injuries

From construction accidents to office injuries, we’ll make sure you’re compensated for injuries sustained on the job.

Wrongful Death

We provide compassionate support and fierce representation to families seeking justice for a loved one’s untimely passing.

General Negligence/ Premises Liability

Our firm handles premises liability cases with attention to detail and a focus on fair compensation.